Pulver: HD VoIP is the next ‘big thing’
VoIP visionary Jeff Pulver says higher quality voice can yield new revenues and is holding an HD Communications Summit to catalyze it
VoIP industry visionary Jeff Pulver, who once created what became a VON event empire, is now betting on a new technology horse: HDVoice. At a new one-day conference, the HD Communications Summit, May 21 in New York City, Pulver is hoping to galvanize an effort to bring a new level of quality to voice communications and, in the process, make wireline voice worth paying for once more.
“I believe it is going to be the most significant event in telecom in 2009,” said Pulver, in his usual understated way. “This is the dawn of a new era as we define new ways to communicate. We believe it will be empowering – people will feel positive about the prospect of revenue and opportunity in an industry that continues to feel doom and gloom. The purpose of this event is to bring together a leadership team, built around vision and change, and bring together telecom catalysts to effect this change to the future that is inevitable but should happen sooner rather than later.”
HD voice – or HD VoIP, since it will be IP-based – uses voice energy that lies outside the 3 kilohertz frequency of traditional telephone calls, according to Pulver and Daniel Berninger, chief executive officer of Free World Dialup and another backer of the HD event, creating a much richer voice quality that is easily noticeable and has the potential to generate new revenues and be a platform for new applications. There are existing HD Voice devices from manufacturers such as Siemens and Polycom, based on Session Initiation Protocol (SIP) technology and the G.722 wideband codec standard.
“We’re talking about the iPhone-ing of communications,” Pulver said. “It’s what Apple did with the iPhone –they taught everyone that you can teach an old dog new tricks. You can go into a very mature marketplace and disrupt it. By empowering a core of worldwide developers that write software. What I am envisioning is re-invigorating communications by letting each service provider have their own app store, as defined by their service platform, on an end-to-end IP communications network.”
The key is to enable the end-to-end delivery of HD voice, Pulver said. Today it happens in islands – many current PBXs use wideband voice as the default setting, so intra-company calls will typically use the higher quality capability, but calls leaving the enterprise revert to the lower quality value. Similarly, Skype and others may deploy wideband voice technology but only for their own islands of use.
“Wideband codecs – by Polycom, Audiocodes and Skype – may sound similar but mechanically are different,” Pulver said. As a result, transcoding or other technologies may be required to interconnect HD voice calls.
Want to use this article? Click here for options!
© 2013 Penton Media Inc.
In this Webinar you will learn how to create a real-time relationship with your customers, how to proactively improve the customer experience, and how to successfully target and cross-sell services to boost incremental revenue.
- Megabytes to Megabucks, Bandwidth to Business Models: How 4G Is Changing Everything
- How to Unplug Your Redundant Telco Apps To Save Money and Improve Efficiency
- When IaaS Isn't Enough: Service Provider Business Models to Drive Growth and Build Margin
- How to Transform Your Aging Telco Voice Network to Drive New Profits and Revenue
- Creative Licensing Approaches for Telcos & Their Network Equipment Vendors
- Smart Home Opportunity: Balancing Customer Data & Privacy
This paper discusses the rise of Diameter and benefits of Diameter Protocol.
- Conducting The Orchestration – Order Management at the Speed of Business
- Toward a Converged Network Edge
- Beyond Spam – Email Security in the Age of Blended Threats
- 6 Important Steps to Evaluating a Web Filtering Solution
- The Expertise to Protect You from Botnet and DDoS Attacks
- Seeing is Believing – Bridging the Order Visibility Gap
Service providers are under tremendous pressure to turn up new services faster then before and, at the same time,
to do it at less expense - and intra-office fiber is one of the biggest challenges in terms of both cost and service
From the Blog
Join the Discussion
Get more out of Connected Planet by visiting our related resources below:
Connected Planet highlights the next generation of service providers, as well as how their customers use services in new ways.Subscribe Now