WHITE PAPER: Maintaining the Edge: Voice Quality Management in a VoIP Environment
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The migration to next-generation IP networks has been a gradual one, as carriers have balanced new service deployment with the reality that the IP world lacked comprehensive and cost-effective quality management systems. This has been especially true of voice quality management, with adoption of VoIP moving rapidly ahead of efforts to diagnose problems. What is needed is a solution that simplifies VoIP network management and diagnostics, and compiles quality data in a way that carriers can act quickly on it.
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