Mar 7, 2007 9:30 AM,

JacobsRimell kick starts QuickStart

By Tim McElligott

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BOSTON. IP service fulfillment provider, JacobsRimell, launched new products this week to help service providers of all sizes turns up and manage voice-over-IP services for their business customers.

The JR QuickStart Business suite has two components that support the provisioning of both core infrastructure and end user equipment. JR QuickStart Central Office VoIP provisions and manages an operator’s VoIP service delivery infrastructure by allowing them to configure call agents, voice mail and messaging systems from a single user interface and supporting open standards such as OSS/J for order management and inventory integration.

“Businesses don’t want to spend 50% of their budget on system integration and this makes it simple,” said Joe Frost, vice president of marketing at JacobsRimell.

The product also supports JSR168-based portlets to ease integration and presentation of information for customer self-care.

On the customer end, JR QuickStart SIP User Equipment automates the creation and management of customer and device-specific profiles and handle SIP user equipment provisioning remotely. This product supports a range of SIP devices, including phones, integrated access devices, terminal adapters and PBXs.

“We have solved the painful problem of configuring customer premises equipment behind the [firewall],” said David Jacobs, CTO of JacobsRimell.

Chris Gatch, CTO of Cbeyond, said in a statement that JacobsRimell’s provisioning system is a key component of his company’s fixed-mobile services infrastructure. With a strong base in the cable market, the 10-year old London-based JacobsRimell also lists Comcast, Get, Virgin Media, UPC, Cbeyond and Bermuda CableVision among its customers.

The company is known as a provider of solution for the Tier 1 market, but it is also taking this solution down scale and service Tier 2 and Tier 3 service providers. “Our architecture has been less accessible to smaller players. Now it’s a software appliance; you put it on general purpose hardware and it runs out-of-the-box,” Jacobs said.