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In tough economy, AT&T brings off-shore jobs back home

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AT&T today said it has moved more than 3000 previously outsourced and off-shored telecom jobs back into its own operations.

The service provider said the moves put it halfway past its goal of bringing 5000 jobs in total back to the US. The jobs had been placed offshore – mainly by BellSouth – and were being handled by contract vendors, AT&T said.

The bulk of the jobs are now relocated to broadband support centers in North Carolina, Louisiana, Alabama, Florida and Kentucky, with most of the others scattered across states in the Southeast.

In addition to those 5000 former BellSouth jobs, AT&T said it is about halfway to its goal of bringing back another 2000 former Southwestern Bell outsourced jobs to states including Indiana, Texas, Nevada, Michigan and Arkansas. Those jobs mainly provide support for wired broadband customers.

AT&T began its so-called “repatriation” project three years ago. Announcing the job milestones this week – at a time when the company reported mixed though better-than-expected earnings – is certainly a solid bit of PR at a time when many large companies are shedding jobs.

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© 2014 Penton Media Inc.

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