Raydne ComStream nets PanAmSat order

PHOENIX, Ariz. -– Radyne ComStream signed a $4.4 million dollar contract with PanAmSat in support of the company’s new customer service center under construction in Ellenwood, GA.

In addition to furnishing the control room equipment for the center, the Company will also perform engineering, installation and training services.

The new PanAmSat 24-hour customer service center will streamline several technical operations into one consolidated facility, which will be responsible for PanAmSat-provided service design, procurement, installation, implementation and long-term service monitoring and control.

“This project demonstrates the value of our recent acquisition of ACES in providing professional turnkey solutions for the video broadcast industry while adding Radyne ComStream equipment content,” said Bob Fitting, chief executive officer of Radyne ComStream. “We look forward to working with, and supporting PanAmSat in this important program.”

The new facility, scheduled for completion in mid-2001, will serve as the nerve center of PanAmSat’s customer service operations and the single point of contact for the company’s network operations as well as more efficient, integrated customer service and support. Among the product mix in the CSC will be Radyne ComStream Block Downconverters (BDC).

The BDC product line features indoor rack mounted downconverters for applications requiring ultra high frequency stability.

“PanAmSat is committed to ensuring that the services we provide our customers are supplemented with the best technical support available,” said Robert Vogel, PanAmSat’s vice president of network engineering. “We are pleased to be working with ACES on our new customer service center.”