Analysis: Back-office benchmarking is not just about 'measuring stuff'
It's important to measure business processes against standard metrics, but telecom providers need the right approach to benchmarking to make it truly pay dividends....
Bill shock initiative too late for some customers, even as solutions arrive
Initiatives to address bill shock are encouraging but the news is, and will remain, full of bill shock horror stories. Solutions – like a new one from Allot and Openet -- are out there but telcos must switch them on....
C Spire Wireless, with the iPhone 4S coming, expands broadband coverage
C Spire Wireless added another $10 million to the expansion of its network, which will need to support the iPhone 4S. T-Mobile, alas, has no such problems....
Marketplace portal aims to connect Equinix customers with one another
Communications service providers, content distribution networks, and cloud providers are expected to participate...
Verizon's mobile data growth still driven by Android and 3G
The iPhone and new LTE network are making considerable contributions to VZW's smartphone boom, but most customers are still buying Android phones with plain-old CDMA connections...
Sprint ends unlimited plans for mobile dongles and hotspots, smartphones beware
Sprint has marketed its unlimited data plans as its big differentiator, which makes its move away from unlimited for dongles and hot-spot services an eye-opener. Could smartphones take a similar hit somewhere down the line?...
Samsung beats Apple for number one spot, says report
Samsung reportedly sold between 20 million and 30 million smartphones during its last quarter, blowing past Apple's 17 million plus iPhones. ...
Microsoft, posting revenue gains, eyes number three smartphone position
Microsoft, leaning on enterprise successes, is counting on Skype and Xbox, as well as deals with Samsung and Nokia, to help it become the number-three smartphone platform....
Q&A: Why Acision took telco messaging service to the cloud
Vendor rolls out personalized mobile messaging services for carriers as a cloud offering, letting operators try out individual features with their customers to see what they like -- and will pay for...
Deep packet inspection: Driven by mobile and heading for chaos?
Mobile operators are set to drive the growth of controversial technique, deep packet inspection (DPI) producing a compound annual growth rate of 47 percent for the next four years, to 2015....
Has Ericsson plateaued in the U.S.?
After taking advantage of strategic acquisitions and the mobile broadband boom to become a North American juggernaut, Ericsson is looking to other regions for growth...
Virgin Mobile's payLo wants to make savers feel savvy
Virgin Mobile's payLo contract-free brand, a newer face on the prepaid scene, is teaming aggressively with Best Buy and working to edge out T-Mobile's $30 prepaid offer....
AT&T doesn’t take Q3 off to wait for the iPhone
Sans new Apple and LTE smartphones, AT&T still pulls off an impressive quarter with the help of Android and older iPhone models...
Fixing rural call completion problem won't be easy
FCC workshop brings severity of problems to light. But it's unclear if the commission is prepared to take action....
Nokia bears final Microsoft-free quarter, announces losses
Nokia World, and the company's big Windows Phone reveal, can't come soon enough. Slogging through its final Microsoft-free quarter, Nokia announced losses of 71 million euro, a marked improvement from last quarter. ...
Apple moving the iPhone through regional operators, starting with C Spire
With a new universal iPhone 4S, Apple is now able to partner with all of those U.S. carriers it couldn’t reach when it offered only a GSM phone...
Level 3 partners with Brocade on data center interconnection
Level 3 exec sees stronger role for professional services in supporting the new offering...
Policy management takes off, with LTE setting the direction
Policy management has come a long way, from the network to the heart of customer experience management. With LTE, it must manage an unparalleled increase in demand for services....
Apple disappoints a high-shooting Wall Street, breaks records nonetheless
Apple set new records for iPhone, iPad and Mac sales during its fiscal Q4, but still sent shares falling on Wall Street. It expects December iPhone sales to break new records, and "sky's the limit" growth in China....
The LTE signaling challenge
As 4G networks scale, carriers are finding one of the biggest challenges to keeping networks up and running is scaling the signaling and control plane. Overloads, as some operators have already found, can take a 4G network down in a snap – and it may get worse before it gets better....
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