WHAT'S NEWS?
Test your knowledge of current industry events with the following quiz
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Internet service provider America Online cut 420 jobs across four of its U.S. call centers. An AOL spokesman said:
a. “Call centers will now operate more efficiently by focusing on more specific kinds of inquiries.”
b. “AOL is bolstering online assistance available to its subscribers.”
c. “People already thought AOL customer service couldn't get any worse — brother, you have no idea.”
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European carrier France Telecom made headlines when:
a. Its offices were raided over allegations of illegal business practices
b. The company was accused of disparaging its competitors
c. The company changed its name to “Freedom Telecom” to combat growing anti-French sentiment in the U.S.
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Rock legends The Rolling Stones revealed they've implemented a wireless LAN to manage communications on their world tour. A tour representative said:
a. “It's a great way for the Stones to keep in contact with their families.”
b. “It's perfect for updating the band's Web site from the road.”
c. “As childhood friends of Alexander Graham Bell, Mick and Keith are very impressed by the technological evolution of the telecommunications industry.”
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Sweden was named the world's most Web-savvy nation in a new survey, overtaking the United States. In response, the U.S. will:
a. Increase spending on IT education
b. Encourage the deployment of broadband services
c. Mobilize the finest chefs to create the most delicious meatball ever tasted by humankind. Take that, Sweden!
The above quiz offers a combination of news and entertainment, and should not be mistaken for either.
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© 2012 Penton Media Inc.
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