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Call center tool kit IMC Architect software helps reduce the number of desktop applications required to handle customer e-mail. Application developers can use IMC Architect to add real-time statistics to existing monitoring tools, or e-mail tracking features to existing enterprise applications, computer-telephony integration systems or any proprietary enterprise application. It costs $7500. Mustang Software Inc.

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Line test system This line test system provides a full suite of tools. The OSS combines the CTS-6000 central test system and the models 105A and 107A/F remote test units. The system performs line testing, remote testing and report management with on-line trouble reporting, tracking and dispatching. It also collects verification data and compares it with database records. Harris Corp.

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Power node The NexGen Seven Power Node integrates a microcell DC power plant into a Type 4X CS outdoor enclosure. The system provides up to 625 A at 24 V or 325 A at -48 V for 18,000 W of N+1 power. The power node also incorporates DC/DC converters, remote alarm and control panel, low voltage disconnect DC distribution, battery with heater, air conditioner, AC power module with surge protection and transfer switch. The enclosure provides 9 to 12 rack units of additional space. Telecommunications Power Systems

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Disguised communication towers This wireless communication structure is disguised as a saguaro cactus, which helps it blend into its environment and hide antennas from view. Other designs include a pine Treepole and palm Treepole. These configurations may meet concealment requirements in difficult zoning locations. Valmont/ Microflect

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