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INTELLIGENCE FROM THE BROADBAND ECONOMY

STREAMING MEDIA: WHEN WILL IT TAKE OFF?

When technology wonks talk up the promise of the Internet, they invariably go on and on about streaming media — the next big thing to hit our desktops. Despite all the chatter, however, streaming audio and video have been slow to take hold among businesses and residential users alike. Why? PRTM posed the question to telecom providers and business and residential Internet users in a recent study co-sponsored by Telephony. PRTM found essentially a chicken and egg situation: Cash-strapped providers can't afford to invest in the network improvements, drive the content and market the new services — all of which are necessary to make streaming media not only available but also compelling to end users. And without doing so, they can't provide the strong value proposition needed to create a streaming content market.
— Kevin Fitchard

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WHAT'S HOLDING STREAMING MEDIA BACK?: SERVICE PROVIDERS SAY…

Most to least important factor

Lack of broadband availability

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Immature enabling technologies

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Lack of clear and compelling value proposition

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User not willing to pay

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Lack of broadband affordability

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Lack of user awareness

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Lack of attractive Internet content

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WHY BUSINESSES AREN'T USING STREAMING MEDIA: BUSINESS USERS SAY…

Most to least important factor

Unclear or unproven value proposition

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Poor viewing experience

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Security issues

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Lack of companywide broadband access

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WHY CONSUMERS AREN'T USING STREAMING MEDIA: RESIDENTIAL USERS SAY…

Most to least important factor

Viewing experience not as
comfortable as TV

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Lack of interesting content

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Lack of available and affordable
broadband connection

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7

GO TO THE METRICS TAB OF TELEPHONY'S HOME PAGE FOR AN EXPANDED LOOK AT THIS WEEK'S DATA
WWW.TELEPHONYONLINE.COM

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© 2012 Penton Media Inc.

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