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BROADBAND FINDS A FOLLOWING

“Create it, and they shall come” seemed to be the mantra for content providers for the last few years. According to new research from Jupiter, they were right on target – at least as far as broadband was concerned. In its second-quarter review of the broadband content industry, Jupiter found the cult of broadband forming around particular sites.

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Some are obvious, such as cable ISP Roadrunner’s homepage, but others are more surprising: ZoneLabs a firewall software site and GamingClub, an online bookie. Jupiter also found broadband users enjoy their porno. Though not included in the study, some individual adult sites logged more than 40% of their traffic from broadband connections, but the average for most adult sites was only about 18%.

Jupiter also found that consumer cable-modem and DSL users far excelled their narrowband counterparts in taking advantage of all the Internet has to offer. Not only did broadband users flock to high-bandwidth applications, they more readily used basic narrowband services, such as news and financial info. Jupiter chalked it up to the ease and convenience of the broadband pipe. Hmm, perhaps there is something to all that “always-on reliability” marketing mumbo jumbo.
--Kevin Fitchard

TABLE 1 Websites with the highest concentration
of broadband visitors (2Q)

Site

% broadband traffic
Rr.com 52%
Citibank.com 38%
GamingClub.com 36%
PCWorld.com 36%
Berkeley.edu 35%
ComputingCentral.com 35%

Nettaxi.com

34%
ZoneLabs.com 33%
MP3.com 32%
Apple.com 32%

Table 2 Surfing patterns among broadband
and narrowband users (2Q)

BROADBAND NARROWBAND

Downloaded music files

46%

26%

Video

37%

18%

Steaming audio

48%

30%

Personal banking

48%

30%

Downloaded free software

57%

42%

Online bill payment

38%

26%

Visited music web sites

43%

31%

Checked stock quotes

35%

23%

Gathered local info

68%

57%

Checked daily news

57%

47%

Table 3 Top 10 broadband consumer carriers in the US (2Q)
While the Baby Bells have made great strides in bringing DSL
to the consumer masses, cable clearly rules the roost.

Provider

Lines in Service

Time Warner Cable

1,400,000

AT&T Broadband

1,346,000

SBC

760,901

Comcast

675,600

Cox

668,038

Verizon

588,000

Charter

419,400

Cablevision

368,000

BellSouth

266,700

Adelphia

253,185


Rallying the Workers
According to the Bureau of Labor Statistics the telecommunications industry has almost doubled its staff ranks in the last 50 years. It hasn’t always been an upward climb, however. Starting with 643,200 workers in radio/telecom in 1951, payrolls peaked in 1981 with 1.07 million workers. The Reagan years saw a steady decline, which didn’t reverse itself until 1990s. Cellular blossomed in the laconic radio business, leading to surges in employment in that sector, and in 1996 – after the passage of the Telecommunications act and the data revolution got in full swing – landline telecom started hiring again. 2001 preliminary statistics show telecom employment at its highest point, topping 1.2 million workers.

Table 1 Average number of employees in telecommunications since 1951

YEAR

RADIO/WIRELESS

ALL OTHER TELECOM

1951

15,200

628,000

1956

17,700

733,500

1961

16,600

689,400

1966

18,300

755,100

1971

22,400

929,200

1976

22,500

930,700

1981

25,300

1,052,000

19861

20,700

862,700

1991

45,600

863,600

1996

146,900

786,100

20012

257,100

971,300

(1) Bell Company workers went on strike for one month in 1986. Figures are for the average of 11 months.
(2) 2001 figures preliminary

Table 2 Telecommunications Labor Productivity Index since 1951
ONLINE EXCLUSIVE

While the number of employees in the telecom industry has more than doubled in the last 50 years, telcos can rest easy knowing they’ve managed to juice record levels of efficiency out of their new hires. 

Using the Bureau of Labor Statistics arcane labor productivity index (based on the average output per worker hour), the average productivity of the American telecom worker has doubled almost 16 times from 1951 to 1999.

YEAR

Output per Worker Hour

1951

12.0

1956

14.6

1961

23.3

1966

30.3

1971

38.3

1976

53.6

1981

71.1

1986

95.0

1991

119.8

1996

159.5

2001

Data Not Available

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© 2012 Penton Media Inc.

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