A Bonanza for Businesses
Residential customers are getting "the pits" in terms of competition promised by the 1996 Telecommunications Act, a telco consumer advocacy group reported last week.
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The group, Keep America Connected, conducted a telephone survey asking various interexchange carriers about their offerings and plans for local services. Their findings revealed considerable competition in the local business market but relatively little in the way of residential services. The results echo charges from the United States Telephone Association (Telephony, Oct. 27, page 8) and a study commissioned by SBC and BellSouth (Telephony, Nov. 10, page 14).
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