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IBM's Tivoli unit is working on the latest updates of its NetCool service and customer experience management platforms for service providers. Telephony Executive Editor Rich Karpinski talks with Kieran Moynihan, vice president and CTO Telecoms for IBM Tivoli, about the new software as well as the evolution of the telco back-office to deliver new services more quickly.
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Join us Thursday, February 25 for a look at emerging trends and technologies for more efficient, effective activation of customer accounts and services.
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Read how changing technology and changing requirements have made it essential for providers to monitor, test, manage and measure the Quality of Experience of their subscribers. DOWNLOAD NOW
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