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Editor-in-Chief Carol Wilson talks to Phil Dorio, partner at CFI Group and head of its telecom practice, about the impact of customer service on selling service bundles.
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In this Webinar you will learn how to create a real-time relationship with your customers, how to proactively improve the customer experience, and how to successfully target and cross-sell services to boost incremental revenue.
This paper discusses the rise of Diameter and benefits of Diameter Protocol.
Service providers are under tremendous pressure to turn up new services faster then before and, at the same time,
to do it at less expense - and intra-office fiber is one of the biggest challenges in terms of both cost and service
turn-up.
of interest
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Connected Planet highlights the next generation of service providers, as well as how their customers use services in new ways.
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