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Sigma Systems deploys service fulfillment platform at Bell Aliant 

Key to maximizing new triple play networks and services is the ability to turn up new customers quickly -- and correctly the first time...

Romtelecom continues beneficial transformation program with Comptel 

Comptel to provide customer-facing OSS automation to Romanian multi-service operator...

Etisalat, ACTEL and Apex deliver range of practical 3G video services to Egyptian wireless subscribers 

Apex SDP platforms enables everything from social network video to customer care for hearing impaired...

CA Technologies intros new service assurance tools 

New release of companyís Service Operations Insight platform designed to help cloud service providers and enterprises simplify operations ...

Zuora: Telcos have no choice but to look at cloud-based billing 

CEO Tien Tzuo provides subscription-based billing to many industries, says telcos are among the 'most creative' -- and yes our faithful correspondent did fail to stifle a chortle...

Telekom Deutschland completes second phase of BSS transformation 

Almost three years to the day after completion of phase one, carrier and vendor Convergys announce migration of more subscribers and the roll-out of new billing capabilities...

MTS wins $2.5 million OSS/BSS contract with US MVNO 

Broad deal encompasses everything from billing to customer care, delivered via an installed, rather than a cloud, platform...

Trusted Service Managers -- the key to NFC success? 

The link between a mobile phone and your bank could provide the security and the trust that are the keys to success -- and it is not a bad business to be in. ...

NCR launches self-service bill pay solution for fast-growing mobile markets 

Technology giant, NCR, provides devices, solutions and infrastructure to support rapidly expanding mobile markets like Africa....

Connectiva turns transaction experience to mobile analytics 

Years of experience in analyzing billions of transactions for telcos around the world triggers move into mobile analytics, helping telcos become pro-active in customer experience....

Analysis: Telco billing gets competitive. Again. 

Two types of billers are entering the ring: network billers and subscription billers. Will deep and dynamic or fast and cheap win the day? (Or maybe: some combination of all those things?)...

Sandvine moves deeper into dynamic subscriber management 

Vendorís deep knowledge of network traffic and trends will help it help its carrier customers move billing and service definition into a more real-time environment....

Globys: Customer lifecycle management -- why telcos arenít so great at it (and how to get started) 

By putting so much energy into customer acquisition, but less on managing those users once they are in the door, telecom carriers are missing a huge opportunity....

4G and the back-office: Faster, cheaper, better or just different? 

Comptel technologist urges operators to pursue a retail strategy when it comes to the next generation of wireless, delivering not only networks and devices but to aim to hold the keys to Ďthe storeí as well....

Can subscription billing enable the new business models telcos require? 

As the door closes on large-scale, flat-rate service offerings, new billing and service models are needed to balance operator control and customer requirements. Chris Couch, COO of Transverse, provides a perspective....

Automating pursuit of the 'bad guys' -- Mobistar teams with MDS to speed up the chase 

By accessing all the data it has about customers and network usage, the carrier can more easily, and automatically, pick up on fraudulent activities...

Q&A: TM Forum's revenue management initiative goes from billing to business 

Group focuses on helping carriers move from simple revenue management and billing to full-fledged business assurance...

OpenVault aims to help operators throttle their bandwidth 

OpenVault is the next company jumping into the breach between rational network business models and all-you-can-eat bandwidth. ...

NetScout grows service assurance business -- are service providers buying in? 

Will the vendor's forward-looking bets on VoIP and video service assurance will pay off?...

Tekelec ramps up focus on LTE signaling 

With deep roots in SS7, the vendor has pulled together a new solution to help mobile operators better manage 4G signaling with a so-called Diameter Signaling Router at the core...

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