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Telco-in-a-box solutions a gateway to telecom 

Many believe such OSS/BSS offerings make good sense for greenfields in emerging and mature markets....

Redknee acquisition ups ante for customer care, CRM  

Already strong in real-time convergent billing, Redknee now adds strength with Nimbus’ advanced prospecting features and analytics for segmenting subscribers....

ATIS report examines policy management 

The focus is convergence and the relationship between policy and policy-driven billing....

Amartus solution part of new breed OSS 

Today’s announcement could mean a breakthrough in OSS service delivery, in which operators can more rapidly accommodate changes as well as roll out converged services....

Tektronix to acquire Arbor Networks 

The network monitoring and test vendor gobbles up Arbor as its security "beachhead."...

Service providers push for standardized OSSs 

Some of the world’s largest service providers are flexing their muscles, telling suppliers they no longer want customized operations support systems....

Is RCS the key to next-generation carrier services? 

Getting a head start on deploying underlying capabilities like IMS and ENUM will help position operators to deliver the revenue-generating services of tomorrow...

IBM making the mainframe 'sexy' again? 

Whether IBM’s zEnterprise will signify a new generation of mainframes remains to be seen, but its hybrid architecture is raising some eyebrows. ...

A different approach to fraud detection and prevention 

New start-up Humbug is taking a collaborative approach to analytics and fraud detection for carriers and enterprises....

Carrier Ethernet SLA monitoring: Taking the on-net experience off net  

By creating efficiencies with map and translation functionality and service monitoring capabilities, a new solution means constant, normalized measurement of performance for each service. ...

Broadhop: Service velocity and scalability for policy 

Can virtualized policy platforms help policy get deployed a large scale?...

The *Real* Killer App: Telcos have tools to (help others) change the world 

There’s a sea-change underway as communications steadily and methodically becomes the critical enabler to the world’s most crucial and innovative business sectors. But just how central telecom service providers will be to that revolution depends on a ‘whats-in-it-for-me’ attitude and the ambition to learn industries outside of telecom....

TM Forum, NGMN Alliance will yield converged requirements 

The two organizations have agreed to share brain power to expand on 10 requirements for later implementation and standards work targeted at both wireless and wireline issues....

Progress Software’s Wilmes sounds off on issues plaguing CSPs 

Order processing and trouble management are the focus for this newly honored TM Forum Distinguished Fellow and active participant in the current Team Action Week in Baltimore....

Mu Dynamics: Testing telco services like Web apps 

Tool lets carriers and cloud providers use a record/playback approach to telecom service testing to ensure the scalability of new services and apps....

'In-home' call center agents could boost telco service quality 

A growing work force looking for stay-at-home jobs may offer service providers unprecedented flexibility in how they staff their next generation of call centers....

IBM Survey: Operators must rethink business models 

Vendor talked with service providers AND consumers about the future of telecom. The results reflect consumer fears and desires — and operators’ needs to build sustainable strategies for balancing bandwidth demands with pressures to generate revenue and cut costs....

Synchronoss buys FusionOne, targeting mobile 'moment of truth' 

The activation and provisioning platform vendor adds content transfer and synch technology in an OSS deal....

Q&A: Anil Saldhana, OASIS 

Not your father's identity management 

Service providers need to think of identity-management-as-a-service as a revenue-generating opportunity for which they are perfectly positioned....

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