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Fiserv: Operators should concentrate on e-billing  

Though most operators actively campaign to get electronic payments going, there is still work to be done on online portals to make it as easy as possible....

Inside IBM’s big Bharti deal 

Outsourcing agreement will tie together African operator’s networks and operations across the continent...

Bridgewater releases performance benchmarks for 3G, LTE control planes 

Testing on 1 million, 50 million and 100 million subscriber scenarios proves performance of mobile packet core....

SmarTone-Vodafone moves to improve mobile OSS 

By using Comptel’s centralized subscriber repository, the operator hopes to make subscriber data more consistent and accessible....

Mobilicity taps Amdocs for OSS/BSS 

The managed services deal will allow the mobile start-up to better focus on core competencies....

Q&A: Dr. Hossein Eslambolchi on cloud computing 

The transformation visionary discusses “cloud service brokers” as a key to effectively deploying and managing cloud environments....

The transformation of ‘transformation’ 

The need to ‘transform’ can become an exercise in machine-to-machine communication as opposed to one plagued by human and technological complexities. ...

Service assurance getting hotter 

This year has already seen a lot of activity in service assurance, and it doesn't look to be letting up....

Ericsson acquires InCode to improve focus on 'transformation' 

With OSS/BSS as the "nervous system" of telecom environments, Ericsson is on the move to improve its systems intergration and consultancy advantage in the North American market....

IMS finding new life with LTE 

New guideline documents from the NGN/IMS Forum can help to bridge older and newer environments so operators can manage hybrid 3G/4G strategies....

Broadhop, Allot team on virtual policy 

Operators that don’t want to be "server bound" can use Broadhop’s virtualized policy and billing engine, now interoperable with Allot policy and charging enforcement functions....

Customer retention a pressing issue for service providers 

With recent numbers showing a decline in performance, customer experience automation and innovation will be needed to ultimately retain customers and keep up with other industries....

Storage as a service growing among Tier 1s 

As cloud providers continue to commoditize the market, they eat at revenues telcos typically have enjoyed through hosting and managed services, but disaster recovery and business continuity may change that. ...

Why adding M2M to smartphones will make them even 'smarter' 

Adding the ability to control one’s environment from the palm of one’s hand will help mobile operators add even more value to their customer relationships....

Analysis: Impact of mobile data, devices on BI, analytics 

Ask not what business intelligence can do for mobile, but perhaps what mobile can do for business intelligence....

Q&A: Verizon on why QOS and policy matter  

Being able to deliver quality of service guarantees and differentiated services levels will be a key competitive advantage in the venture near future, says Verizon’s Naseem Khan. ...

Testing multiple flavors of DSL on one handheld 

A new Sunrise Telecom test platform enables testing of more networks and services from a single device. ...

Teoco looks to acquire TTI Telecom 

The integration of the two could mean telcos could do more to leverage operational knowledge in servicing their customers....

Q&A: AT&T policy management 

Empirix LTE assurance play balances network, user experience 

The company believes strength in 2G/3G monitoring will be important even as operators move to 4G mobile broadband....

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