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Canadian regulator reverses wholesale billing model, introduces predicted usage pricing  

No one is entirely happy with the new ruling, but the plan will increase competition, drive innovation and push ISPs towards new, value based billing models....

Redknee scores converged billing deal with Asian powerhouse 

Known for its innovation and early adoption of new technology such as iMode, Japanís ITS Communications makes a move to enable its next generation billing strategy...

Developments in e-billing -- nothing to report 

In the age of digital everything, e-billing is one solution that could save millions of dollars Ė and possibly the planet Ė but is failing to catch on. Why?...

Mobile advertising by the numbers: 2012 will be the tipping point 

Facebook drives growth, China overtakes Japan, and Audi accelerates its mobile media campaign. Welcome to the mobile advertising autobahn....

Telcos face LTE investment dilemma -- billing has some answers 

The capex challenge to get 4G rolled out is massive; the 'customer-facing gang' in the back-office might be able to lend a hand....

Q&A: TMNG Global CEO Rich Nespola  

Connected Planet talked with the head of the telecom consulting and professional services firm on how to make money out of 4G and whether NFC is the answer...

Roaming and interconnection are merging--with managed services as the glue 

The two back-office processes have obvious cross-overs; a cloud-based approach makes the convergence complete....

Analysis: I love it when an ecosystem comes together 

BSS/OSS used to be a collection of specialized capabilities, serving equally specialized network and back-office silos. Thatís finally changing, driven by the need to better analyze network and customer data....

Management World: OSS/BSS Evolves Further Toward Real Time 

On-demand services and personalized customer communications drive more demand for real-time fulfillment and analytics...

Management World: Cloud and analytics drive back-office directions  

More OSS/BSS functions are moving to the cloud, plus a greater focus on domain-specific application of analytics...

The long road to better mobile data pricing -- leaders and laggards identified 

The latest survey from Allot shows mobile operators are well on their way to rationalizing mobile data pricing, but thereís a long road ahead...

The maturing of mobile advertising -- courtesy of Google (and friends) 

Knowing where shoppers are, what they are buying and whether they use their smartphone to help provides advertisers with the tools they need to succeed. Those tools are here....

Management World: HP adds to customer intelligence portfolio 

Additions to its portfolio of solutions and services for telcos will help create business growth based on better management of customers....

In the case of the regulators vs. customer experience, operators must strike first 

Service providers and in particular mobile operators dealing with explosive data growth would do well to step in and help their customers better manage their usage--ahead of regulations and mandates...

Management World: TM Forum drives standards, procurement progress 

At the forumís Americas event here, service providers are making progress in the back-office by banding together on key standards Ė and a new procurement effort....

NFC most appealing payment method -- but not for a while 

Against a background of delays in devices and infrastructure, Parks Associates believes NFC will play a major role in a mobile payments market worth $800 billion by 2015....

Management World: Analytics in action in Catalyst project 

Lavastorm Analytics joins forces to demonstrate actionable data at TM Forumís Management World Americas....

Telco opportunity: Banking industry faces creative destruction from the cloud 

As the cloud envelopes everything, Gartner foresees massive change in the banking sector. Telcos need to be nimble to avoid collateral damage and take advantage of the disruption....

Oracle: Mobile data rising, device integration continues -- but old habits die hard 

As device technology converges faster than predicted and consumers drive mobile mainstream, telcos need to be retail channel-savvy to win....

Convergys Q&A: Cable, M2M, utilities and the 'underlying truth' 

The fast developing business models in mobile are overshadowing other, quieter movements as cable dabbles with mobile, trials virtual operations and starts cabling up the cloud. Whatever the sector, serving the customer is the goal....

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