Solutions to help your business Sign up for our newsletters Join our Community
  • Share

AT&T accuses Sprint of “fat fingers” scheme

AT&T has filed a lawsuit against Sprint and two other long-distance carriers accusing them of conducting “fat-finger” dialing schemes.

More on this Topic

Industry News

Blogs

Briefing Room

Under these schemes, companies register for 800-numbers that are similar to more commonly-known collect calling numbers with the intention of getting the businesses of individuals who have misdialed

In the case in question, AT&T is accusing Sprint, one of its subsidiaries known as ASC Telecom and as a group of interlocking entities doing business as Opticom of trying to siphon of customers from its (800) CALL ATT service.

According to AT&T, among the numbers registered to Opticom and ASC Telecom are (800) CAAL LAT are (800) CALA ATT. In addition, AT&T says people who call these numbers are not informed of what carrier they have reached, and face much higher charges than what they would have paid using AT&T.

AT&T is seeking to enjoin the defendants from continuing these actions and payment for damages incurred.

In a prepared statement, Sprint denied that either it or ASC engage in “fat-finger” dialing plans, but acknowledges that some customers who have 800-number of their own might have done so in the past.

“Customers of Sprint and ASC select, own and control the use of their own telephone numbers, much as any residential or business customer does, and they may use their 800 numbers for various services. We are aware that certain former customers of ASC are alleged to have used 800 numbers in the manner described by AT&T, and ASC has ended its contractual relationships with those customers.”

Representatives of Opticom could not be reached for comment.

Want to use this article? Click here for options!
© 2012 Penton Media Inc.

Learning Library

Featured Content

A time and money saving approach to fiber deployment

Service providers are under tremendous pressure to turn up new services faster then before and, at the same time, to do it at less expense - and intra-office fiber is one of the biggest challenges in terms of both cost and service turn-up.

The Latest

News

From the Blog

Briefingroom

Join the Discussion

Resources

Get more out of Connected Planet by visiting our related resources below:

Connected Planet highlights the next generation of service providers, as well as how their customers use services in new ways.

Subscribe Now

Back to Top