AT&T accuses Sprint of “fat fingers” scheme
AT&T has filed a lawsuit against Sprint and two other long-distance carriers accusing them of conducting “fat-finger” dialing schemes.
Industry News
Blogs
Briefing Room
advertisement
Under these schemes, companies register for 800-numbers that are similar to more commonly-known collect calling numbers with the intention of getting the businesses of individuals who have misdialed
In the case in question, AT&T is accusing Sprint, one of its subsidiaries known as ASC Telecom and as a group of interlocking entities doing business as Opticom of trying to siphon of customers from its (800) CALL ATT service.
According to AT&T, among the numbers registered to Opticom and ASC Telecom are (800) CAAL LAT are (800) CALA ATT. In addition, AT&T says people who call these numbers are not informed of what carrier they have reached, and face much higher charges than what they would have paid using AT&T.
AT&T is seeking to enjoin the defendants from continuing these actions and payment for damages incurred.
In a prepared statement, Sprint denied that either it or ASC engage in “fat-finger” dialing plans, but acknowledges that some customers who have 800-number of their own might have done so in the past.
“Customers of Sprint and ASC select, own and control the use of their own telephone numbers, much as any residential or business customer does, and they may use their 800 numbers for various services. We are aware that certain former customers of ASC are alleged to have used 800 numbers in the manner described by AT&T, and ASC has ended its contractual relationships with those customers.”
Representatives of Opticom could not be reached for comment.
Want to use this article? Click here for options!
© 2012 Penton Media Inc.
advertisement
Learning Library
Webcasts
Using Real-Time Offers, Alerts and Interactions To Improve the Mobile Broadband Experience
In this Webinar you will learn how to create a real-time relationship with your customers, how to proactively improve the customer experience, and how to successfully target and cross-sell services to boost incremental revenue.
- Megabytes to Megabucks, Bandwidth to Business Models: How 4G Is Changing Everything
- How to Unplug Your Redundant Telco Apps To Save Money and Improve Efficiency
- When IaaS Isn't Enough: Service Provider Business Models to Drive Growth and Build Margin
- How to Transform Your Aging Telco Voice Network to Drive New Profits and Revenue
- Creative Licensing Approaches for Telcos & Their Network Equipment Vendors
- Smart Home Opportunity: Balancing Customer Data & Privacy
White Papers
The Role of Diameter in All-IP, Service-Oriented Networks
This paper discusses the rise of Diameter and benefits of Diameter Protocol.
- Conducting The Orchestration Order Management at the Speed of Business
- Toward a Converged Network Edge
- Beyond Spam Email Security in the Age of Blended Threats
- 6 Important Steps to Evaluating a Web Filtering Solution
- The Expertise to Protect You from Botnet and DDoS Attacks
- Seeing is Believing Bridging the Order Visibility Gap
Featured Content
A time and money saving approach to fiber deployment
Service providers are under tremendous pressure to turn up new services faster then before and, at the same time,
to do it at less expense - and intra-office fiber is one of the biggest challenges in terms of both cost and service
turn-up.
of interest
The Latest
News
From the Blog
Briefingroom
Join the Discussion
Resources
Get more out of Connected Planet by visiting our related resources below:
Connected Planet highlights the next generation of service providers, as well as how their customers use services in new ways.
Subscribe Now







