Access - Infocus
InFocus: Breaking Down the Walls
Many businesses are moving toward virtual contact centers which provide a better work environment for agents and can greatly increase service levels for businesses. ...
Video-capable DSL: Why legacy DSL platforms are becoming obsolete
Eight years have passed since the RBOC Joint Procurement Consortium made its landmark investment in ATM DMT-based DSL equipment. Since the mid-‘90s, carriers...
The multiple roles of MPLS
It seems like many years since multiprotocol label switching first emerged as a key technology in the communications industry. The initial adopters of...
TV over IP comes of age
What has held service providers back from deploying IP-based video services to consumers? In a word, "channelthink"--the perceived need to imitate the...
Exploding the myth of WLAN performance
When most people think of WLAN performance, they think of the 11 Mb/s throughput of 802.11b or the 54 Mb/s throughput of 802.11a or 802.11g. But there’s...
Defense in depth for VoIP networks
As the quality of voice over IP offerings continues to improve, many organizations are beginning to adopt VoIP services to handle intra-office calls,...
The OSS integration Holy Grail: Openness and flexibility
Operations support can be one of the most complex, difficult jobs within a large telecommunications service provider. All of the major carriers in North...
When and how to migrate to a converged MPLS core
Today, most service providers maintain an ATM network to deliver ATM, Frame Relay and private line services along with a separate IP network to provide...
Voice over IP VPNs: The public and private networks converge
Carrier-hosted voice over Internet protocol (VoIP) virtual private networks (VPNs) allow enterprises to cost-effectively converge their voice, data and...
IP telephony, toll quality and the WAN, together for the first time
Over enterprise campus networks, IP telephony is delivering impressive gains in telecommunication management flexibility and significant cost reductions....
The content opportunity: How service providers can end the “dumb pipe” myth
We’ve all heard it: content is king. Right now, content is capturing consumer dollars, but all is not quiet in the kingdom--mobile operators and multiple...
Introducing the open access network
In the “good old” telephony world, there was only one service provider. “Ma Bell” (or the PTT outside the United States) provided transport and all services....
Delivering on the promise of IPTV
As a BusinessWeek article recently pointed out, it was just a few years ago that phone companies delivered voice communication, wireless companies delivered...
Seamless connectivity: Game-changing trends in the telecommunications industry
As companies seek faster, more efficient IT networks to boost productivity and lower costs, the telecom industry is faced with an urgent challenge: begin...
Preventative measures against spam and viruses for wireline and wireless operators
In March of this year, service providers lined up at the doorstep of Capitol Hill ready to take action against spammers. The lawsuits were the first to...
Facing the challenges in building a next-generation transmission network
In recent years, the mobile industry has faced a serious downturn. Excessive costs of 3G licenses in Europe and unrealistic expectations of industry growth...
Accelerating MMS adoption and usage
It's been nearly two years since Multimedia Messaging Services (MMS) were launched and usage is now beginning to grow, especially as less expensive embedded...
VoIP: Whose voice is it anyway?
During the early days of the Internet, one of the first telephony applications that migrated to the personal computer was the answering machine. While...
New Ethernet/IP in the access network
Access networks play the most critical infrastructure and operational role as carriers focus on wringing out excessive and unsustainable operating expense...
Winning the battle for the broadband telecom customer
Because customers don't really care how they get their broadband telecommunications services, the winning service providers will be the ones that show up early with the right service and the right price...
